Returns & Exchanges
At Vaulted, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn apparel in its original condition. If your selected piece doesn't fit your aesthetic or size requirements, our streamlined process ensures a hassle-free exchange or refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn state.
Ship It Back
Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing